I just wanted to give a BIG SHOUT OUT to Spectrum's service department.
As you know since that big storm that came through a couple weeks ago, we have been having intermittent problems with our sign. Mike & Doug have been working on the problem and determined it was a bad controller which they ordered a new one.
Well today (Friday) about 4:30, I noticed the sign was off again, I went out to troubleshoot & noticed the computer was blinking an orange light. I know that means something has failed in the computer. I called Mike Riley today (Friday) about 4:50pm & told him the problem. Within 5 min, Doug arrived & took the computer to your shop. In about 20 minutes Doug called me and said he was on his way back. He had basically replaced the video card, & other internal parts, basically a new computer. I re-uploaded my file & the sign was up and running. I appreciate the quickness & quality of the service and especially on a Friday evening.
Great service & Great job! A very happy client!
Steele Rohde, Technical Director